FAQ

Q1: How do I place an order?

Pick your flowers on our website and check out when you are ready. You can also call our shop to do it over the phone. We can’t wait to create something beautiful.

Q2: Do you offer same-day flower delivery in Jacksonville?

We happily send flowers out on the same day if you buy them before 1 PM from Monday to Saturday, and before 12 PM on Sundays for phone orders only. Our team drives across Jacksonville to get your arrangement to the door safely.

Q3: Can I schedule a delivery in advance?

You just choose your preferred date at checkout. We suggest booking your order 24 hours ahead for big holidays so you get exactly what you want.

Q4: Can I make changes to my order after placing it?

We let you modify things easily before our team processes the request. Call us immediately at (904)764-4043 or visit the contact us page to explain what you need to fix.

Q5: Can I choose specific flowers for my bouquet?

We make custom bouquets if you want certain stems. Our local florists know how to suggest great options that fit your exact event and budget. Just give us a call to chat about your ideas.

Q6: What is the delivery fee?

Our website calculates the final cost at checkout based on your specific location. We always keep these prices low across Jacksonville to help you save and enjoy our blooms.

Q7: What areas do you deliver flowers to in Jacksonville?

Our drivers bring arrangements to customers living all over Jacksonville, Atlantic Beach, Fernandina Beach, Jacksonville Beach, and Orange Park. Call our shop if you feel unsure about your specific street.

Q8: Do you charge extra for deliveries outside Jacksonville?

Travel fees vary depending on the distance to those nearby towns. You will see the exact price automatically when you check out.

Q9: Can I leave special delivery instructions?

You can type helpful notes into the box at checkout. Tell us the gate codes, clear directions, or a preferred time.

Q10: Do you deliver flowers to hospitals in Jacksonville?

We bring same-day hospital delivery items to patients if you order before 12 PM. Our team visits UF Health, Baptist Medical Center, Mayo Clinic, and Ascension St. Vincent's.

Q11: Are there restrictions for sending flowers to a hospital?

Not every clinic welcomes the same types of flowers. Some avoid strong floral scents or select plants because of allergies and patient care policies. A quick call to the front desk can save time. Once you share the guidelines they have, we’ll take care of the rest.

Q12: Do you deliver flowers to funeral homes in Jacksonville?

We send sympathy arrangements to Jacksonville funeral homes on the same day you call. Our florists design standing sprays, wreaths, and casket flowers to honor your loved one. Please call us directly for time-sensitive needs, or look at our funeral home delivery page.

Q13: Can I purchase flowers for a sympathy or funeral occasion?

We offer a complete selection of sympathy arrangements for these tough moments. Families often choose our wreaths, casket sprays, standing sprays, or baskets. Call us if you want personal advice while picking your flowers.

Q14: Are your flowers fresh?

Our staff hand-crafts every design daily right inside our Jacksonville flower shop. We source fresh flowers only from trusted Florida growers and never ship old warehouse stock.

Q15: Where do you source your flowers?

Our flowers come in from local regional farms and are arranged fresh each day in Jacksonville to maintain their quality.

Q17: Can I add a personalized note with my flowers?

You can type a nice message during checkout. We write it out by hand on a card and tuck it into the arrangement securely.

Q19: Do you provide wedding flowers in Jacksonville?

We offer full floral services as a wedding florist in Jacksonville, FL, for your big day anywhere in the city. We create bridal bouquets, bridesmaid flowers, boutonnieres, ceremony setups, and reception centerpieces. Call us soon to book your planning conversation.

Q20: Do you offer corporate or office flower delivery in Jacksonville?

A fresh arrangement at the front desk changes how an office feels. Our Jacksonville flower delivery team handles recurring corporate accounts and weekly drop-offs, helping businesses keep their lobby and workspace looking fresh without the extra work.

Q21: Do you offer a flower subscription service?

We offer recurring flower delivery for homes and offices with weekly, bi-weekly, or monthly options. Call us today to get started.

Q22: Are you a local Jacksonville florist or a national chain?

We operate as a family-owned local Jacksonville florist. We do not belong to national wire networks, and we never pass your order to random third-party drivers. Our own workers create the bouquets and deliver them.

Q23: What are your opening hours?

We’re open from 9 AM to 5 PM Monday through Friday and 9 AM to 2 PM on Saturdays. On Sundays, we accept phone orders only from 9 AM to 2 PM, and online ordering is unavailable.

Q24: What is your refund policy?

Connect with us within 24 hours of arrival if your order looks wrong or petals look drooping. Call us to ask for a replacement or a refund. Read all the details on our Terms & Conditions page.